Last updated: May 2026 — Lachlan Davies, Cyclingpix

How We Rate

Our Review Methodology at Cyclingpix

At Cyclingpix, every review you read has been built from the ground up through hands-on testing, independent research, and a structured evaluation process. Lachlan Davies, the owner and lead reviewer at cyclingpix.net, personally tests each online casino and pokies site before a single word is written. No shortcuts, no copy-pasted operator claims, and no paid placements influence our scores. This page explains exactly how we arrive at our ratings so Australian players can trust every recommendation we publish in 2026.

Who Does the Testing

Lachlan Davies conducts all site evaluations personally. With years of experience navigating the Australian online gambling landscape, Lachlan brings a player-first perspective to every review. He creates real accounts, deposits real money, plays real pokies, and contacts support teams as a genuine customer would. This direct experience is the foundation of everything published on Cyclingpix. We believe that reviewing a site without actually using it is not a review at all.

Our Step-by-Step Review Process

Step 1: Initial Verification

Before anything else, Lachlan checks whether the site holds a valid gambling licence from a recognised authority. Any site that cannot demonstrate legitimate licensing is immediately excluded from consideration. Safety and legality are non-negotiable starting points.

Step 2: Account Creation and Deposit

Lachlan registers a genuine player account using standard Australian details. He completes any verification steps required, makes an initial deposit using common AU payment methods, and documents how smooth or frustrating the process is.

Step 3: Bonus Claiming and Evaluation

Where a welcome bonus or free spins offer exists, Lachlan claims it following the standard process. He reads the full terms and conditions, checks wagering requirements, game restrictions, and withdrawal caps, and compares what is advertised against what is actually delivered.

Step 4: Game Library Exploration

The game catalogue is explored in depth, with particular attention paid to real money pokies from leading software providers. Lachlan tests load times, checks for a demo mode, evaluates the variety of themes and features, and confirms whether popular progressive jackpot titles are available.

Step 5: Payment Method Testing

Lachlan tests both deposit and withdrawal processes, recording how long each takes and whether fees apply. He specifically checks for AU-friendly options such as POLi, PayID, credit cards, and popular e-wallets.

Step 6: Customer Support Contact

Support is contacted via live chat, email, or both. Lachlan submits genuine questions and records response times, accuracy of answers, and overall helpfulness. This reveals how a site treats players when something goes wrong.

Step 7: Mobile Experience Assessment

The site is accessed on a mobile device to evaluate the quality of any dedicated app or browser-based mobile platform. Lachlan checks navigation, game availability, and whether all features function correctly on smaller screens.

Step 8: Score Calculation and Review Writing

All findings are compiled and weighted according to our criteria to produce a final score. The review is then written based solely on that personal testing experience.

How We Calculate Our Scores

Each site is rated on a scale of 1 to 10, where 1 represents an unsafe or deeply flawed site and 10 represents an outstanding, player-friendly experience. The overall score is a weighted average across six key categories.

Rating Category Weighting What We Examine
Licensing and Safety 25% Valid licence, SSL encryption, responsible gambling tools, fair play certifications
Bonuses and Promotions 20% Welcome offer value, wagering requirements, ongoing promotions, transparency of terms
Game Selection 20% Number and variety of pokies, software providers, jackpots, table games, live dealer options
Payment Methods 15% AU-friendly options, deposit and withdrawal speeds, fees, minimum and maximum limits
Customer Support 10% Availability hours, response time, knowledge of support agents, contact channels
Mobile Experience 10% Mobile site or app quality, game availability on mobile, ease of navigation

Understanding Our Rating Scale

How Cyclingpix Stays Unbiased

Independence is something we protect actively, not passively. Cyclingpix does not accept payment from operators in exchange for higher scores or favourable coverage. While some links on cyclingpix.net may generate affiliate commissions, these arrangements have zero influence on the ratings or written content of any review. Lachlan Davies applies the same methodology and the same standards to every site, whether it carries an affiliate relationship or not.

We also update reviews regularly. A site that was rated highly in a previous year is reassessed if significant changes occur to its licensing, bonus terms, or ownership. Our goal is to give Australian players an accurate picture of what a site looks like right now, not how it performed years ago.

If you have questions about our methodology or want to suggest a site for review, you are welcome to reach out directly through the Cyclingpix contact page.